I Terms and Conditions
📄 1. Privacy Policy – Design Wing Home Interiors
Last updated: October 2025
At Design Wing Home Interiors, we respect your privacy. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect data such as your name, email, phone number, address, and project details when you contact us, request a quote, or sign an agreement.
2. How We Use Your Information
We use this information to:
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Communicate project details and updates
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Send quotes, invoices, and agreements
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Improve our services and website experience
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Provide customer support and warranty services
3. Information Sharing
We do not sell or trade your personal data. We may share limited information only with our vendors or subcontractors for project execution.
4. Cookies & Tracking
Our website may use cookies to enhance browsing experience and collect anonymous traffic data (through Google Analytics or similar tools).
5. Data Security
We maintain industry-standard security measures to protect your information from unauthorized access.
6. Your Rights
You may request to access, update, or delete your data by contacting us at care@designwing.in
7. Updates
We may update this policy periodically. The revised version will be posted on our website.
Contact:
📧 care@designwing.in
🏠 Design Wing Home Interiors, Bengaluru, India
I Refund & Cancellation Policy
Last updated: October 2025
At Design Wing Home Interiors, we value transparency and fairness in every transaction.
1. Booking Amount
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The booking amount paid to initiate a project is non-refundable.
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It covers design planning, coordination, and blocking production capacity.
2. Cancellation
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Cancellations before design approval: partial refund (after deducting used resources).
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Cancellations after design approval or order confirmation: no refund, as materials are custom-made.
3. Delay Compensation
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If Design Wing delays project completion without mutual agreement, we offer ₹500/day compensation until handover.
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If revised timelines are mutually agreed, the delay penalty won’t apply.
4. Defective Material Replacement
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Defective materials identified during execution are replaced within 15 working days.
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Replacement items do not qualify for refund, as they are covered under service.
5. Refund Processing
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Approved refunds (if applicable) are processed within 10 working days after review.
6. Dispute Handling
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Any disputes are handled amicably; unresolved cases fall under Bengaluru jurisdiction.